Please read this Shipping & Delivery Policy carefully before purchasing a subscription to the Align platform.
This Shipping & Delivery Policy should be read together with our Terms & Conditions , Privacy Policy , and Refund & Cancellation Policy .
Effective Date: 09 August 2026
Last Updated: 09 August 2026
Version: 1.0
This Shipping & Delivery Policy explains how the Align software application, subscription/license, and related digital services are delivered to Businesses.
Align is primarily provided as a locally installed software application. No physical products are normally sold or shipped as part of an Align subscription. Subscription and license services are delivered electronically through the applicable online payment and activation process.
After successful payment and activation, the Business uses the Align application locally on its supported device or computer. The Business's operational data is stored locally and is not delivered through or dependent upon a cloud database.
Align is provided primarily as a digital software application. No physical goods, printed materials, or hardware are shipped or delivered as part of a subscription unless expressly stated otherwise.
The Align application may be downloaded, installed, or otherwise made available to the Business through the applicable electronic delivery method.
Subscription and license activation are completed electronically after successful payment confirmation. The applicable subscription/license may then be activated on the Business's local Align installation through the supported activation process.
An internet connection may be required for activities such as downloading the application, completing subscription payments, activating or validating a license, receiving updates, or using other online-dependent services.
Once installed and activated, the core operational functions of Align may operate locally, subject to the applicable subscription/license and the application's requirements.
Businesses are responsible for maintaining a compatible device, supported operating environment, and internet connectivity where an online-dependent function is required.
Subscription/license activation is generally completed shortly after successful payment confirmation by the authorized payment service provider.
After payment confirmation, the applicable subscription/license may be activated for the Business's local Align installation through the supported activation process.
Activation may require an internet connection because payment confirmation, subscription status, or license information may need to be verified through an online service.
Activation does not transfer or store the Business's operational database in the cloud. The Business's operational data remains stored locally on the device or computer on which Align is installed.
In certain circumstances, activation may be delayed due to payment verification, technical maintenance, system updates, network interruptions, payment-provider issues, or other factors beyond Align's reasonable control.
If a Business does not receive the applicable activation within a reasonable period after successful payment, it should contact Align using the contact details provided in this Policy for assistance.
While Align aims to provide prompt electronic delivery and subscription/license activation, temporary delays may occasionally occur due to payment verification, technical issues, scheduled maintenance, application updates, internet connectivity problems, third-party service interruptions, or circumstances beyond our reasonable control.
Align will make reasonable efforts to resolve such issues as quickly as practicable.
Temporary delays in electronic delivery or subscription/license activation do not automatically entitle a Business to a refund unless otherwise provided under the Align Refund & Cancellation Policy or required by applicable law.
If you have any questions regarding this Shipping & Delivery Policy or experience any issues with application delivery, subscription payment, license activation, or other related services, you may contact us using the details below.
Align
Email: alignos.in@gmail.com
We will make reasonable efforts to respond to your enquiry as soon as reasonably practicable.